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1. Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies

by KEEHLEY, Patricia | MEDLIN, Steven | MACBRIDE, Sue | LONGMIRE, Laura.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: San Francisco : Jossey-Bass, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01K262b] (1).

2. The public sector : concepts, models and approaches

by Lane, Jan-Erik.

Edition: 2. ed. rev. amplMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : SAGE, 1995Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 320.6 L2651p] (2).

3. Building policy coherence : tools and tensions

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : OECD, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.05B9322b] (2).

4. The handbook of public administration

by Pierre, Jon (Ed.).

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : SAGE , 2007Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 1.01H23617h] (5).

5. Impacto de la implantación de modelos de gestión de calidad y excelencia en la administración pública : caso de República Dominicana

by VENTURA CAMEJO, Ramón.

Source: Revista del CLAD Reforma y DemocraciaMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Caracas : CLAD, jun. 2014Online access: Acesso Availability: No items available

6. Entre o público e o privado

by OLIVEIRA, Letícia.

Source: Desafios do DesenvolvimentoMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Brasília : IPEA, 2014Online access: Acesso Availability: No items available

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